Business Time with SLA's

2006-08-07 Thread Jase Brandon
** Hi listers, I am trying to determine the best way to set up business time for an SLA. My server is on Pacific time and I want to make sure to include our virtual group in Central and Eastern time zones in a 8 to 5 SLA. I know the best way to do this is to have two business time tags with

Re: Business Time with SLA's

2006-08-08 Thread John Atherly
list(ARSList)"Subject <[EMAIL PROTECTED] Business Time with SLA&#