: Re: Bypass Approval Phase
**
Hi,
do the following
1- open the Application Administration Consol ==Custome Configuration
==Foundation == Advanced Option == Approval Process Configuration
2- the search for all the records
3- Disable All Phases except process Change Level IA - Review
4- modify
bypass approval phase in ITSM Change
management 7.01 patch 2. We would like system to add all approver in one
phase and when the approver done with it goes straight to Schedule status.
Any help would be very much appreciated.
Thanks,
Rezaul Haque | Systems Engineer III | ITIL Certified
,
Ram Rudra
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Hany Abd El_Fatah
Sent: Thursday, March 18, 2010 6:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Bypass Approval Phase
**
Hi,
do the following
1- open the Application
Does anyone can tell me how can we bypass approval phase in ITSM Change
management 7.01 patch 2. We would like system to add all approver in
one phase and when the approver done with it goes straight to Schedule
status. Any help would be very much appreciated.
Thanks,
Rezaul Haque
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