Hello everyone,
Has anyone seen this?
If a change request has a NULL Change Implementer group, it auto assigns to a
group totally unrelated to the ticket. I think it may be the way I’ve got the
Assignment Configuration form set up.
We set it up so for instance if the Org for a ticket is Netwo
@ARSLIST.ORG
Subject: Change Implementer getting auto set if NULL on submit or modify
Hello everyone,
Has anyone seen this?
If a change request has a NULL Change Implementer group, it auto assigns to
a group totally unrelated to the ticket. I think it may be the way I've got
the Assignment Configur
stem discussion list(ARSList)
To: arslist@ARSLIST.ORG
Sent: Sun Dec 16 16:17:22 2007
Subject: Change Implementer getting auto set if NULL on submit or modify
Hello everyone,
Has anyone seen this?
If a change request has a NULL Change Implementer group, it auto assigns to a
group totally u
Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Sunday, December 16, 2007 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Change Implementer getting auto set if NULL on submit or modify
Oops sorry forgot to give versions...
ARS 7.0.01
Apps
: Leonard Neely - FOJ <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Sun, 16 Dec 2007 5:54 pm
Subject: Re: Change Implementer getting auto set if NULL on submit or modify
Hi Mary,
For a minute there, I thought you and I may be the only ones working today
;)
As Lisa mentioned, this is control
OR ( 'Categorization Tier 2' = $NULL$ )) AND (( 'Categorization Tier 3'
= $Categorization Tier 3$) OR ( 'Categorization Tier 3' = $NULL$ )) AND (
'Change Management Selection' = "Yes") AND ( 'Status' = "Enabled")
Thanks!
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