Change Implementer getting auto set if NULL on submit or modify

2007-12-16 Thread Mary Dollus
Hello everyone, Has anyone seen this? If a change request has a NULL Change Implementer group, it auto assigns to a group totally unrelated to the ticket. I think it may be the way I’ve got the Assignment Configuration form set up. We set it up so for instance if the Org for a ticket is Netwo

Re: Change Implementer getting auto set if NULL on submit or modify

2007-12-16 Thread Mary Dollus
@ARSLIST.ORG Subject: Change Implementer getting auto set if NULL on submit or modify Hello everyone, Has anyone seen this? If a change request has a NULL Change Implementer group, it auto assigns to a group totally unrelated to the ticket. I think it may be the way I've got the Assignment Configur

Re: Change Implementer getting auto set if NULL on submit or modify

2007-12-16 Thread Lisa Westerfield
stem discussion list(ARSList) To: arslist@ARSLIST.ORG Sent: Sun Dec 16 16:17:22 2007 Subject: Change Implementer getting auto set if NULL on submit or modify Hello everyone, Has anyone seen this? If a change request has a NULL Change Implementer group, it auto assigns to a group totally u

Re: Change Implementer getting auto set if NULL on submit or modify

2007-12-16 Thread Leonard Neely - FOJ
Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus Sent: Sunday, December 16, 2007 2:21 PM To: arslist@ARSLIST.ORG Subject: Re: Change Implementer getting auto set if NULL on submit or modify Oops sorry forgot to give versions... ARS 7.0.01 Apps

Re: Change Implementer getting auto set if NULL on submit or modify

2007-12-16 Thread Roger Justice
: Leonard Neely - FOJ <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Sun, 16 Dec 2007 5:54 pm Subject: Re: Change Implementer getting auto set if NULL on submit or modify Hi Mary, For a minute there, I thought you and I may be the only ones working today ;) As Lisa mentioned, this is control

Re: Change Implementer getting auto set if NULL on submit or modify

2007-12-17 Thread Mary Dollus
OR ( 'Categorization Tier 2' = $NULL$ )) AND (( 'Categorization Tier 3' = $Categorization Tier 3$) OR ( 'Categorization Tier 3' = $NULL$ )) AND ( 'Change Management Selection' = "Yes") AND ( 'Status' = "Enabled") Thanks! ___