Change Management Approvals

2010-01-28 Thread Oliva Millonig, Patricia
Hi, I think what I am asking should be easy but I can't seem to make it work. I would like to use the out of the box workflows for Change approvals. This would be simple if I wasn't just handed a new requirement. I need to make the approvals based on a field we added to the Change form. How do

Re: ITSM 7.0.3 Change Management Approvals

2008-10-16 Thread Neha Singhal - VP
record for that specific approval phase.   Regards, Neha From: Action Request System discussion list(ARSList) [EMAIL PROTECTED] On Behalf Of Chowdhury, Tauf [EMAIL PROTECTED] Sent: Friday, October 17, 2008 1:58 AM To: arslist@ARSLIST.ORG Subject: ITSM 7.0.3 Change Management Approvals **

ITSM 7.0.3 Change Management Approvals

2008-10-16 Thread Chowdhury, Tauf
All, Hi everyone. Does anyone know of a way to force an ad-hoc approval at a certain approval phase? Basically, we want the Change Assignee or Change Manager to have to pick an AD Hoc approver at a certain stage. Has anyone done this as a customization or have any ideas? Thanks. Tauf Chowdhur