*This is a permanent position with a generous salary, bonus, benefits and vacation package. No contractors or recruiters please. Travel is required based on project needs. If you are interested in talking further, please email your resume as a PDF or MS Word document to [EMAIL PROTECTED]
Column Technologies, Inc. provides infrastructure management solutions to help our clients manage the quality and delivery of IT Services. We offer expertise in process consulting, system design, implementation and training. We use a mix of Best Practice Methodologies - including ITIL and Prince2 - to meet project objectives. Column has delivered over 600 successful service management solutions for clients ranging from Fortune 500 corporations to small businesses. We are the ideal strategic partner for service delivery and support. For more information about Column, visit www.columnit.com <http://www.columnit.com/> Column Technologies is seeking Business Analysts to facilitate requirements gathering workshops at customer sites, and to document the results of those workshops. Column is seeking to fill a Business Analyst position in California. Objectives: Business Analysts are responsible for identifying the business needs of their clients and stakeholders to help determine solutions to business problems. As a translator, he or she elicits, analyzes, validates and documents business, organizational and/or operational requirements. Responsibilities * Perform process evaluation and re-engineering for customers in the IT Service Management arena. * Make recommendations on ITIL compliance and strategy * Conduct gap analysis between customer processes and BMC ITSM Suite capabilities, and map those processes to the tool * Articulate and document the strategy, cultural impact, roles and responsibilities needed to successfully implement the in-scope ITSM processes * Help our customers properly staff, manage and deploy IT Service Management projects. Business Analyst Competencies * Eliciting Requirements * Creating the Business Requirements Document * Structured Analysis * Communication/Interpersonal Skills * Technical Understanding Melissa Wish Corporate Recruiter Column Technologies, Inc. Home Office: 718-399-2136 Cell/Evenings: 917-748-7104 E-Fax: 646-349-3799 Email: <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] <http://www.columnit.com> www.columnit.com BMC Remedy Partner of the Year 2000 - 2004 BMC Solution Partner of the Year 2004 - 2006 BMC Fastest Growing Worldwide Partner - 2006 Inc. 500 Fastest Growing Private Companies - 2006 BMC 2007 Americas and Worldwide Top Solution Provider _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
