Companies & Unrestricted Access

2013-08-08 Thread Brittain, Mark
HI All, Working with 6.3 we have a homegrown Trouble Ticket and Change Request. Anyone in the company with a Remedy account and a write license can see any TT/CR and modify any regardless of assignment. Currently we are moving to ITSM 7.6.04 which is a significant change for us. AS you probab

Re: Companies & Unrestricted Access

2013-08-09 Thread Vyom Labs Support
ist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Thursday, August 08, 2013 10:53 PM To: arslist@ARSLIST.ORG Subject: Companies & Unrestricted Access ** HI All, Working with 6.3 we have a homegrown Trouble Ticket and Change Request. Anyone in the company with a Remedy account and a w