ARS 7.02 Patch 3 ITSM Patch 5 All our change notifications work except for notifications to the customer. In particular when a change is created I expect a notification to be sent to the requester informing them the change number. Is this a bug or some data configuration I am missing for this? Thanks _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"