Re: Does an SRD affect a fields' default value?

2010-10-07 Thread gurram sanjeevnaidu
christin, R u using the custom form or Basic form( by config the Questions) If u r using the custom forms u have to write the ACTL for the form to set the default values other wise when u r config the questions u have to set the default values i think this will help u Thanks

Re: Does an SRD affect a fields' default value?

2010-10-06 Thread Christine
Mahesh, I tracked down Dialog Mode in the Workflow manual. This is now working. Thanks a buch! Christine On Oct 5, 4:53 pm, Mahesh mchand...@gmail.com wrote: Okay. The AIF opens in a dialog mode and you will have to use an Active Link to set the value. Thanks Mahesh On Tue, Oct 5, 2010

Re: Does an SRD affect a fields' default value?

2010-10-05 Thread Christine
Thanks Mahesh, This is an advanced interface form I've created. I'll take a look at the other 'Open Windows' actions that were copied over when I copied this form from the OOB base form. Now that I have a clue of where to look I'm sure I'll find it. Thanks again, Christine On Oct 4, 5:19 pm,

Re: Does an SRD affect a fields' default value?

2010-10-05 Thread Mahesh
Okay. The AIF opens in a dialog mode and you will have to use an Active Link to set the value. Thanks Mahesh On Tue, Oct 5, 2010 at 10:11 AM, Christine christineperryi...@yahoo.comwrote: Thanks Mahesh, This is an advanced interface form I've created. I'll take a look at the other 'Open

Does an SRD affect a fields' default value?

2010-10-04 Thread Christine
I have set a fields’ default value on a form. When I open the form from the Objects List, the default value is as defined in the form. When I open the form using the Service Request Console and the link as defined by the SRD, the field value is then empty. I ran an ACTL and Filter log and nothing

Re: Does an SRD affect a fields' default value?

2010-10-04 Thread Mahesh
Looks like the field mapping on Open Window action is missing. Is this an Out of the Box form ? Thanks Mahesh On Mon, Oct 4, 2010 at 3:54 PM, Christine christineperryi...@yahoo.comwrote: I have set a fields’ default value on a form. When I open the form from the Objects List, the default