Re: Dynamic Value Qualifications

No problem.. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Francois - BTT Sent: Wednesday, May 16, 2007 3:51 PM To: arslist@ARSLIST.ORG Subject: Re: Dynamic Value Qualifications Looks like the only option. I will manipulate

Re: Dynamic Value Qualifications

(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: 16 May 2007 08:21 PM To: arslist@ARSLIST.ORG Subject: Re: Dynamic Value Qualifications In that case you might need to split up the message into several parts and use the $Field$ part as an actual field selection preceded and succ

Re: Dynamic Value Qualifications

: Wednesday, May 16, 2007 1:23 PM To: arslist@ARSLIST.ORG Subject: Re: Dynamic Value Qualifications Using the column as the value in my set fields action in a filter will just take the column value as it is and will not replace the $TT Number$ parameter with the relevant ticket number. This is exactly

Re: Dynamic Value Qualifications

bject: Re: Dynamic Value Qualifications It looks like you do not need the external keyword.. All you need to do is use the column name that contains this message in your notification matrix form, to send that sms message.. Have some sort of a primary key in the notification message form that wou

Re: Dynamic Value Qualifications

need to send at what time. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Francois - BTT Sent: Wednesday, May 16, 2007 12:38 PM To: arslist@ARSLIST.ORG Subject: Re: Dynamic Value Qualifications Say I have a Notification

Re: Dynamic Value Qualifications

PM To: arslist@ARSLIST.ORG Subject: Re: Dynamic Value Qualifications What do you mean? Give me an example.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Francois - BTT Sent: Wednesday, May 16, 2007 12:26 PM To: ar

Re: Dynamic Value Qualifications

What do you mean? Give me an example.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Francois - BTT Sent: Wednesday, May 16, 2007 12:26 PM To: arslist@ARSLIST.ORG Subject: Re: Dynamic Value Qualifications Joe Is there a

Re: Dynamic Value Qualifications

T.ORG Subject: Re: Dynamic Value Qualifications Hi Neha, That is great and will work from the client side but how will this work on filter level. How will I pass the qualification string in a set-fields of a filter? Francois -Original Message- From: Action Request System discussion list(AR

Re: Dynamic Value Qualifications

discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Vyom Labs - ITSM Support Sent: 16 May 2007 05:10 PM To: arslist@ARSLIST.ORG Subject: Re: Dynamic Value Qualifications <http://www.vyomlabs.com> As per your requirement, what I understand is that: - 1)I have created a Qualification

Re: Dynamic Value Qualifications

PROTECTED] On Behalf Of Vyom Labs - ITSM Support Sent: 16 May 2007 05:10 PM To: arslist@ARSLIST.ORG Subject: Re: Dynamic Value Qualifications <http://www.vyomlabs.com> As per your requirement, what I understand is that: - 1)I have created a Qualification field on form A and created the

Re: Dynamic Value Qualifications

Of Vyom Labs - ITSM Support Sent: 16 May 2007 05:10 PM To: arslist@ARSLIST.ORG Subject: Re: Dynamic Value Qualifications <http://www.vyomlabs.com> As per your requirement, what I understand is that: - 1)I have created a Qualification field on form A and created the Active link on it havi

Re: Dynamic Value Qualifications

As per your requirement, what I understand is that: - 1)I have created a Qualification field on form A and created the Active link on it having the Set Field Action Value as $USER$ + " has logged ticket " + $TT$ + " with CTI " + $Category$ + "," + $Type$ "," $Item$ a

Re: Dynamic Value Qualifications

want the result list of that qualification to look like? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Francois - BTT Sent: Wednesday, May 16, 2007 3:47 AM To: arslist@ARSLIST.ORG Subject: Dynamic Value Qualifications **

Re: Dynamic Value Qualifications

ation to look like? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Francois - BTT Sent: Wednesday, May 16, 2007 3:47 AM To: arslist@ARSLIST.ORG Subject: Dynamic Value Qualifications ** Hi All, I would li

Dynamic Value Qualifications

Hi All, I would like to find out what methods are out there to accomplish the configuration of dynamic qualifications for example; Have a table with the following columns and values. Request ID | Qualification 001 | $USER$ + " has logged