Re: EXTERNAL: Re: Installation problems with ARS 8.1.00

2013-11-06 Thread Richard Marshall
Hi John, The "synattackprotect" key is located here on the SQL database server: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Parameters I had to set this to "0", reboot the database server and start the AR system install from scratch. Again would be worth checking the windows eve

Re: EXTERNAL: Re: Installation problems with ARS 8.1.00

2013-11-06 Thread Reiser, John J
L: Re: Installation problems with ARS 8.1.00 I had similar issues and found in the event log on the app server that it kept trying to connect to the DB and failing. It later transpired that SQL Server 2008 required a key setting called "syncattackprotect" that would stop the AR server conne

Re: EXTERNAL: Re: Installation problems with ARS 8.1.00

2013-11-06 Thread Richard Marshall
I had similar issues and found in the event log on the app server that it kept trying to connect to the DB and failing. It later transpired that SQL Server 2008 required a key setting called "syncattackprotect" that would stop the AR server connecting to the db because of all the SQL it runs dur

Re: EXTERNAL: Re: Installation problems with ARS 8.1.00

2013-11-05 Thread Reiser, John J
, November 01, 2013 2:00 PM To: arslist@ARSLIST.ORG Subject: Re: EXTERNAL: Re: Installation problems with ARS 8.1.00 ** Are you able to ask for the list of privileges/permissions that have been granted to the resource account - both for Windows and SQL? Considering 7.6p5 and 8.1 are both giving

Re: EXTERNAL: Re: Installation problems with ARS 8.1.00

2013-11-01 Thread Janie Sprenger
instead of the domain account? > > ** ** > > Thanks, > > * * > > *Shawn Pierson * > > Remedy Developer | Energy Transfer > > ** ** > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG ] *On Beh

Re: EXTERNAL: Re: Installation problems with ARS 8.1.00

2013-11-01 Thread Jason Miller
list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Pierson, Shawn > *Sent:* Friday, November 01, 2013 9:20 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: EXTERNAL: Re: Installation problems with ARS 8.1.00 > > ** ** > > ** > > I haven’t sort

Re: EXTERNAL: Re: Installation problems with ARS 8.1.00

2013-11-01 Thread Reiser, John J
SList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J Sent: Friday, November 01, 2013 8:05 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: EXTERNAL: Re: Installation problems with ARS 8.1.00 ** Janie, Thanks for the reply. I've also had no luck installing a cle

Re: EXTERNAL: Re: Installation problems with ARS 8.1.00

2013-11-01 Thread Pierson, Shawn
lf Of Reiser, John J Sent: Friday, November 01, 2013 8:05 AM To: arslist@ARSLIST.ORG Subject: Re: EXTERNAL: Re: Installation problems with ARS 8.1.00 ** Janie, Thanks for the reply. I've also had no luck installing a clean ARS7.6.04 SP5 as directed by BMC Support. The installer runs very quickl

Re: EXTERNAL: Re: Installation problems with ARS 8.1.00

2013-11-01 Thread Reiser, John J
1, 2013 7:52 PM To: arslist@ARSLIST.ORG Subject: EXTERNAL: Re: Installation problems with ARS 8.1.00 ** Hi John, I had a really hard time completing the upgrades from 7604. Everything had to be patched to 7604 SP4 first. That wasn't really hard. The main trouble was that we also ran into