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Yes, that would be one way to solve it off course...
Not that nice though
But I guess it's an easy workaround
// Niklas
On 15/11/06, Misi Mladoniczky <[EMAIL PROTECTED]> wrote:
Hi Niklas,You may have to create a public display-only tmp-case-id-field and have afilter set the value of this
Hi Niklas,
You may have to create a public display-only tmp-case-id-field and have a
filter set the value of this field. Use that field in your template.
Best Regards - Misi, RRR AB, http://www.rrr.se/sv/
> Hi
> I have recently implemented row level access permissions on the
> HPD:HelpDe
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Hi
I have recently implemented row level access permissions on the HPD:HelpDesk.
But now I'm having problems with the outgoing emails.
Suddenly the Request ID that I am including in the email, is missing.
I do get the information on the other fields in the same ticket, but not the Case ID.
I g
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