Hi List, My environment is ARS 6.3 Patch 23, OS Solaris version 9/Oracle DB 9. We are using Java JDK 1.42_13 for the email engine.
The inbound email configuration record is using IMAP4/SSL. Our system receives inbound email messages which generate tickets. We are getting error messages when emails are sent in with attachments that are of type .xls, .pdf, .doc, .jpg, .bmp, etc.. We are currently getting the following error messages when sending certain attachments into the system: java.io.IOException: Error in encoded stream, got 1 at com.sun.mail.util.BASE64DecoderStream.decode(BASE64DecoderStream.java:148) at com.sun.mail.util.BASE64DecoderStream.read(BASE64DecoderStream.java:53) at com.sun.mail.util.BASE64DecoderStream.read(BASE64DecoderStream.java:78) at java.io.FilterInputStream.read(FilterInputStream.java:90) at com.remedy.arsys.emaildaemon.ReceiverModule.writeToTempFile(ReceiverModule.java:1236) at com.remedy.arsys.emaildaemon.ReceiverModule.createAttachmentEntry(ReceiverModule.java:1293) at com.remedy.arsys.emaildaemon.ReceiverModule.logMessage(ReceiverModule.java:732) at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:262) at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) at java.lang.Thread.run(Thread.java:534) ********************************************************** I have turned off all spam filtering and am still having this issue. Can anyone provide any information on this error or is this a known issue? Thanks, Brent ____________________________________________________________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"