Hi,
We used incoming emails to submit new incidents in a pre 7x environment
for years. In our new 7.5 system we are seeing the following glitch.
Steps to reproduce:
Send an email to the AR System. Press when composing the text
that will go into the Notes field. Example:
H
T.ORG
Subject: Email text being stripped
**
Hi,
We used incoming emails to submit new incidents in a pre 7x environment for
years. In our new 7.5 system we are seeing the following glitch.
Steps to reproduce:
Send an email to the AR System. Press when composing the text that will
go into the
)
[mailto:arsl...@arslist.org] On Behalf Of Nichols, Wesley
Sent: Wednesday, May 05, 2010 08:27
To: arslist@ARSLIST.ORG
Subject: Re: Email text being stripped
**
I believe multi-line field values need to be denoted with "[$$ " and
"$$]" if I remember correctly.
Wes
Thanks! That worked.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Darrell Reading
Sent: Wednesday, May 05, 2010 9:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Email text being stripped
**
That sounds right, if I remember correctly as well
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