Email text being stripped

2010-05-04 Thread Boyd, Rebecca E.
Hi, We used incoming emails to submit new incidents in a pre 7x environment for years. In our new 7.5 system we are seeing the following glitch. Steps to reproduce: Send an email to the AR System. Press when composing the text that will go into the Notes field. Example: H

Re: Email text being stripped

2010-05-05 Thread Nichols, Wesley
T.ORG Subject: Email text being stripped ** Hi, We used incoming emails to submit new incidents in a pre 7x environment for years. In our new 7.5 system we are seeing the following glitch. Steps to reproduce: Send an email to the AR System. Press when composing the text that will go into the

Re: Email text being stripped

2010-05-05 Thread Darrell Reading
) [mailto:arsl...@arslist.org] On Behalf Of Nichols, Wesley Sent: Wednesday, May 05, 2010 08:27 To: arslist@ARSLIST.ORG Subject: Re: Email text being stripped ** I believe multi-line field values need to be denoted with "[$$ " and "$$]" if I remember correctly. Wes

Re: Email text being stripped

2010-05-05 Thread Boyd, Rebecca E.
Thanks! That worked. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Darrell Reading Sent: Wednesday, May 05, 2010 9:31 AM To: arslist@ARSLIST.ORG Subject: Re: Email text being stripped ** That sounds right, if I remember correctly as well