Hi all!, We have all the ITSM Suite 7.5 and we have installed SRM 2.2 patch 3 with the last integration patch too.
When we create an AOT with an incident Template, then the proccess and the Service Request with "mapped questions", we try to open the service request from the service request console, the systems appears to be busy and shows no service request. If I use a template with work order or change instead of Incident, it's ok, but with incident templates we have this "error". Anybody knows something about this?. Thank you very much!. Alberto _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
