Joe/LJ,
 
Found out, some of the field labels have carriage return at the end
which cause the invalid format error.  Thanks for your inputs.
 

Regards,
Jay Sytangco
CAI Outsourcing
IT Equipment and Process Team
Phone: 63.2.5819240
Email: [EMAIL PROTECTED] 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Friday, August 22, 2008 5:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: Exported data from AP Trouble Ticket form cannot be
imported back to the same form (using Import Tool) - returning "Invalid
AR Export format file" error


** 
These '?' characters also could be a result of accented characters when
you export them from a database containing such characters.. I'm not
sure where I came across this but I think it was the data contained in
one of the CFG cities or country forms where one of the countries have
an accented character in its name..
 
Joe


----- Original Message ----
From: LJ Longwing <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thursday, August 21, 2008 5:03:00 PM
Subject: Re: Exported data from AP Trouble Ticket form cannot be
imported back to the same form (using Import Tool) - returning "Invalid
AR Export format file" error

Jay,
I would say that the export is converting 'hidden' characters into ?'s
when creating the arx.  The most common time when I see this type of
behavior is when someone copies something out of Email, or Word and
pasts it into a char field or maybe even a diary...MS is horrible about
putting control codes and non ASCII code page characters all over the
place.  I bet if you put the field(s) in question through a 'wash' you
may find that your problem goes away....what I mean by a 'wash' is to
copy them from point a, paste them into a new (never used before)
notepad window, which is not capable of handling most extended
characters, and then close the file, re-open it, copy out of the notepad
window, and paste back into original location...that's about my best
suggestion 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jay Sytangco
Sent: Thursday, August 21, 2008 12:37 AM
To: arslist@ARSLIST.ORG
Subject: Exported data from AP Trouble Ticket form cannot be imported
back
to the same form (using Import Tool) - returning "Invalid AR Export
format
file" error

Hi All,

Have anyone experienced exporting records from a form but the exported
arx file cannot be imported back to the same form?  I found out that the
arx file contains a number of "?" characters scattered within the data
and I'm not sure what causing these characters to be included in the
exported data. This only happen to one particular form, exporting and
importing data from other forms work ok.


Thanks,
Jay

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