Title: RE: External Email notifications not working . . .
**
In exchange you can must configure
relaying by IP Address / server name. That bit us in the butts during our
exchange upgrade. Note that this is not ‘remedy’ related, but mail
service configuration.
Thanks-n-advance;
HDT
Title: RE: External Email notifications not working . . .
**
LJ:
It is possible to turn on relaying for only one user, authenticated users and Everyone (not recommended you just turned your Exchange system into a spambot.)
I think that they changed the server or the older system used a
Title: RE: External Email notifications not working . . .
**
Agreed but I have only had this relay issue when doing
un-authenticated sending through an Exchange SMTP. Most corporate Exchange
servers will allow authenticated users to send outside of the domain...thus my
question on
Title: RE: External Email notifications not working . . . - RESOLVED
**
Jamie:
When you send a message outbound from your Remedy system to another 'domain' this is considered relaying. Thus, if relaying is turned off or disabled, then those messages will 'bounce'.
AMTo:
arslist@ARSLIST.ORGSubject: Re: External Email notifications not
working . . .
**
Are you using authenticated SMTP? The error is
relating to it's inability to 'RELAY' the message...typically I have found that
to mean that the SMTP is being used not as a sending serve
Title: RE: External Email notifications not working . . .
**
LJ:
Something to think about. SMTP, out of the box and for security reasons, will not relay for anyone not in the 'domain'. Thus, Jamie's outbound messages for anyone outside of the 'domain' will b
have this done. Anyone know what's special about Remedy??
Thanks
to anyone that might have replied =)
-Original Message-From: Blodgett, Jamie
Sent: Tuesday, October 03, 2006 10:56 AMTo:
'arslist@ARSLIST.ORG'Subject: External Email notifications not working .
Title: RE: External Email notifications not working . . .
**
Stephen:
I don't know how SMTP works with Remedy, but I don't think she is using authenticated SMTP. Also, if that were true, I think the internal messages would not get through either.
James McKenz
n
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Blodgett,
JamieSent: Tuesday, October 03, 2006 8:56 AMTo:
arslist@ARSLIST.ORGSubject: External Email notifications not working
. . .Importance: High
**
Ok,
I've tried Remedy and their support didn't help.
ARS
6.3 patch 18
HPUX
11.
MTP/Exchange or OS upgraded at the same time?
Cheers
Dave Morgan
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Blodgett, Jamie
> Sent: 03 October 2006 15:56
> To: arslist@ARSLIST.ORG
> Subject: Externa
Title: RE: External Email notifications not working . . .
**
Jamie:
It looks like your SMTP MTA is rejecting the message because it cannot or will not forward the message out.
James McKenzie
L-3 GSI
From: Action Request System discussion list(ARSList
,
JamieSent: Tuesday, October 03, 2006 10:56 AMTo:
arslist@ARSLIST.ORGSubject: External Email notifications not working
. . .Importance: High
**
Ok,
I've tried Remedy and their support didn't help.
ARS
6.3 patch 18
HPUX
11.11
Oracle
10.2.1 (w/ 9.2 libraries)
Mailbox Configuration
Title: RE: ORACLE Error (UNCLASSIFIED)
**
Ok,
I've tried Remedy and their support didn't help.
ARS
6.3 patch 18
HPUX
11.11
Oracle
10.2.1 (w/ 9.2 libraries)
Mailbox Configuration:
SMTP
SSL =
No
We've
confirmed correct Server, Port & Username
The
criticality of this is high. We sen
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