Filter in BMC Remedy Administrator

2010-01-30 Thread ITN (Amanullah Bashir Ahmed)
Hi there, I made one filter in BMC Remedy Administrator, the purpose of filter is when new Infrastructure change is assigned to group "Command group", the email notification should go to only members of Command group. The filter's details are given below Form Name:

Re: Filter in BMC Remedy Administrator

2010-01-30 Thread Frank Caruso
doc, page 63. HTH On Sat, Jan 30, 2010 at 1:56 PM, ITN (Amanullah Bashir Ahmed) < ahmed...@emiratesnbd.com> wrote: > ** > > Hi there, > > I made one filter in BMC Remedy Administrator, the purpose of filter is > when new Infrastructure change is assigned to

Re: Filter in BMC Remedy Administrator

2010-01-30 Thread manoj jain
Hi, Better use support group id instead of users name. Definitely it will work. Regards, Manoj On Sat, Jan 30, 2010 at 4:26 PM, ITN (Amanullah Bashir Ahmed) < ahmed...@emiratesnbd.com> wrote: > ** > > Hi there, > > I made one filter in BMC Remedy Administrator, the purpos

Re: Filter in BMC Remedy Administrator

2010-01-30 Thread ARSmarts Support
Check out the 7.1 Workflow Objects guide doc, page 63. > > HTH > > > > On Sat, Jan 30, 2010 at 1:56 PM, ITN (Amanullah Bashir Ahmed) > wrote: > ** > Hi there, > > I made one filter in BMC Remedy Administrator, the purpose of filter is when > new Infrastru

Re: Filter in BMC Remedy Administrator

2010-01-30 Thread ITN (Amanullah Bashir Ahmed)
rds Amanullah Software Consultant IT Application and Enterprise Management Emirates NBD Desk: +971 4 2092634 Mobile: +971 50 2182455 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of ARSmarts Support Sent: Saturday, January 30, 2010 9:32 PM To: arslist@ARSLI

Re: Filter in BMC Remedy Administrator

2010-01-30 Thread ITN (Amanullah Bashir Ahmed)
rds Amanullah Software Consultant IT Application and Enterprise Management Emirates NBD Desk: +971 4 2092634 Mobile: +971 50 2182455 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of manoj jain Sent: Saturday, January 30, 2010 4:38 PM To: arslist@AR

Re: Filter in BMC Remedy Administrator

2010-01-30 Thread Frank Caruso
t; > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *ARSmarts Support > *Sent:* Saturday, January 30, 2010 9:32 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Filter in BMC Remedy Administrator > > > > ** > &g

Re: Filter in BMC Remedy Administrator

2010-01-31 Thread Joe D'Souza
, January 31, 2010 12:02 AM To: arslist@ARSLIST.ORG Subject: Re: Filter in BMC Remedy Administrator ** I made following changes but still email messages are going to all users ( 'Support Group Name' = "Command group" ) AND ( 'Support Group Name' != 'DB.