From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Wednesday, April 30, 2008 12:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
Which one comes first, by first name and by full name, alphabetically?
--- J.T
PROTECTED] On Behalf Of Klein, Michael (CONTR)
Sent: Wednesday, April 30, 2008 11:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
When you look at AR System Email Messages, presuming that you are
copying each message, is the notification showing the group's email
address or mul
compare to what I have here
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Wednesday, April 30, 2008 11:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
That's what I would have thought
, April 30, 2008 11:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
Great points Chris!
Brian, are the two users First names the same? Last names obviously are save
for the s at the end.
What happens if you search the people form for the first and last name of
either user
: Wednesday, April 30, 2008 11:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
Great points Chris!
Brian, are the two users First names the same? Last names obviously are
save for the s at the end.
What happens if you search the people form for the first and last name
of
30, 2008 11:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
If you are looking at group notifications in ITSM 5.5/5.6, I think they
are all generated from within the API, and there is no place you can
touch workflow that will affect that process. I have not seen the error
you
System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Wednesday, April 30, 2008 11:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
If you are looking at group notifications in ITSM 5.5/5.6, I think they are
all generated from within the API, and
On Behalf Of J.T. Shyman
Sent: Wednesday, April 30, 2008 10:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
That's what I would have thought, too. Hmm. Now we need to find
the workflow that is creating the notificatio
esday, April 30, 2008 11:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
Actually I had it backwards. btestins is the non-support person who got the
email. btestin is the support person. If I search on btestin I only get that
record. Same if I search on btestins, I get that record. I
that the correct one with the lower number would get
selected?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Wednesday, April 30, 2008 10:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Wednesday, April 30, 2008 10:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
Hi J. T.
What do you mean by this:
I'm going to guess that the btestins people ID is lower tha
9:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
Brian,
Saw your earlier post about this: user logins of btestin and
btestins
I'm going to going to make a few guesses here and let's see
if we can confirm them.
First
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Wednesday, April 30, 2008 8:41 AM
To: arslist@ARSLIST.ORG
Subject: Group Email Problem
**
Does anyone know when an email is sent to a Group, how are the Group
members and their email addresses
--- J.T. Shyman
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Wednesday, April 30, 2008 8:41 AM
To: arslist@ARSLIST.ORG
Subject: Group Email Problem
Does anyone know when an email is sent to a Group, how are the Gro
System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Wednesday, April 30, 2008 8:41 AM
To: arslist@ARSLIST.ORG
Subject: Group Email Problem
**
Does anyone know when an email is sent to a Group, how are the Group
members and their email addresses determined. I
Does anyone know when an email is sent to a Group, how are the Group
members and their email addresses determined. I have one Group where one
of the members email address is incorrect. It is being sent to someone
with a very similar ID. This person does not even have a license in
Remedy. I am on AR
16 matches
Mail list logo
