Guidance for Change management

Hello, Can anybody please suggest me guide for BMC Remedy ITSM Change Management and SRM from very basic to advance ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for

Re: Guidance for Change management

Pavan - If you are looking for BMC released product document you can get to know about Change Management and SRM from BMC Support Website under product Documentation. http://www.bmc.com/support/product-documentation/ Hope this helps Kunal On Thu, Mar 21, 2013 at 8:27 PM, Pavan Agrawal

Re: Guidance for Change management

On 3/21/13, Pavan Agrawal pavanagrawa...@gmail.com wrote: Can anybody please suggest me guide for BMC Remedy ITSM Change Management and SRM from very basic to advance In general or creating a change request using the service request module? Lisa

Re: Guidance for Change management

Thanks for your responses, actually I need the basic flow of the change management and service request management, dont confuse it by process flow. I mean the from which form values comes to which form, how approvals work etc. On Thu, Mar 21, 2013 at 11:33 PM, Lisa Singh lisa.si...@gmail.com