Re: Help with Support Company Access Configuration

2013-02-02 Thread Keith fawcett
Hi Anita, Wouldn't that defeat the whole purpose of using another form like Support Company Access? Giving the support person an access restriction to the company would allow them to do more than just submit tickets for users in the other company. __

Re: Help with Support Company Access Configuration

2013-02-01 Thread Ankita Pankaj
Hi Keith, I am not sure if i got your problem correctly . But have you given access(in restriction access table in people form) to your user of support company for the Customer company. Thanks, Ankita On Thu, Jan 31, 2013 at 9:47 PM, Keith fawcett wrote: > Has anyone setup Support Company Acc

Help with Support Company Access Configuration

2013-01-31 Thread Keith fawcett
Has anyone setup Support Company Access Configuration? I'm trying to set it up and it's not working. I have added a support company to a "customer" company and then I've selected the "Customer" Company in the Drop-down and pressed Update. I then log in with the Support Company and try to create