Re: Hiding entry point in Home Page (7.6.04)

2012-10-23 Thread Alberto M. Lopez
Sorry! I can't see Active Links guides over the Home Page. I think application list is populated because that is, I mean, this is the correct working of an application list isn't it? But thank you very much! Alberto 2012/10/23 Alberto M. Lopez > Thank you very much for your help. > I'll take c

Re: Hiding entry point in Home Page (7.6.04)

2012-10-23 Thread Alberto M. Lopez
Thank you very much for your help. I'll take care of "touching" AL Guides of Home Page. Thanks again! Alberto 2012/10/23 patchsk > ** Take a backup and be cautious when you try to change the AL guides > touching the homepage entry points as it has got corrupted in our previous > environment and

Re: Hiding entry point in Home Page (7.6.04)

2012-10-22 Thread patchsk
Take a backup and be cautious when you try to change the AL guides touching the homepage entry points as it has got corrupted in our previous environment and the whole navigation field stopped rendering on the homepage. The only way we got it back is to restore the db. On Monday, October 22, 20

Re: Hiding entry point in Home Page (7.6.04)

2012-10-22 Thread Aditya Sharma
There are active link guides which populate the Application list, you need to modify those guides appropriately to make sure whatever module you don't want is not getting populated. Regards, Aditya On Mon, Oct 22, 2012 at 9:12 PM, Alberto M. Lopez wrote: > ** > Hi all! > Our customer wants to hi

Re: Hiding entry point in Home Page (7.6.04)

2012-10-22 Thread Tommy Morris
Remove the user licenses for Infrastructure Change. The users will not have to option to get to that console from the Home Page Sent from my HTC Inspireā„¢ 4G on AT&T - Reply message - From: "Alberto M. Lopez" To: "arslist@ARSLIST.ORG" Subject: Hiding entry po

Hiding entry point in Home Page (7.6.04)

2012-10-22 Thread Alberto M. Lopez
Hi all! Our customer wants to hide Infrastructure Change application in his ITSM 7.6.04. I've tried to "delete" entry points in Incident form (HPD:Help Desk) and Incident management console, but in the Home page, the entries are unmodified. I think deleting entry points keeps the forms "hidden" i