Hi List, In an escalation i have added push field as a first action, in the second action, (set fields) i am trying to get the the request id which lastly created thoruogh that push field action using the $LASTID$ keyword. but it didn't reterive the correct id..Is this type of Scenario will work in esclation?
Please give your ideas and also let me what is the otherway of getting this last id only thorough escalation. Thanks, Meenakshinathan _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org