Re: How to send email notification to a Group ? (U)

2007-05-10 Thread Gary Dries
On the filter that sends the notification; 1. Does the Run IF qualify, and the filter fire? check your Filter Log? you can also put a Message Action in the same filter before the Notify action to verify the filter fires. 2. In the Notify Action is the Assigned Group field specified in the *U*ser

Re: How to send email notification to a Group ? (U)

2007-05-09 Thread Hennigan, Sandra H CTR OSD-CIO
UNCLASSIFIED On a ticket, does the field, $Assigned Group$, get a value set? Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -Original Message- From: Action Request System di