Re: How to upgrade AR system & ITSM apps from 6.x to 7.x

2008-04-09 Thread Rajagopal, Ramya
o we have some tool to accomplish the bulk data load? Best Regards, Ramya From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, April 09, 2008 8:41 PM To: arslist@ARSLIST.ORG Subject: Re: How to upgrade AR system & IT

Re: How to upgrade AR system & ITSM apps from 6.x to 7.x

2008-04-09 Thread Rick Cook
I'll make this short and simple. You do not upgrade. The differences between v6 and v7 of the applications are as night and day. To migrate from v6 to v7, you need to install v7 fresh on a new server, and then figure out whether you want to migrate your existing customizations and code over. On

How to upgrade AR system & ITSM apps from 6.x to 7.x

2008-04-09 Thread Rajagopal, Ramya
Hi All, I'm new to this ARList community. I was looking for steps/procedures for "upgrading AR system & ITSM apps from 6.x to 7.x". can anyone share documents which can be a helping hand. Thanks in advance Thanks, Ramya **