Hello ARSList,
I´m realy new at administering AR System Server 7.6.04 and
ITSM and i hope you can help a bloody beginner ;-)
Actually I had to increase the size for attachments which will be attached
to outgoing emails from 2 MB up to 50 MB.
Therefore I used the Developerstudio to modify the Form CT:Email System.
I set the Views in an overlay and modified the field property for line
“Email Attachment” in the blue box for Email Attachments at the
bottom of this form.
I have increased the value Field/Max Size up to 500000 and saved all the
changes.
Then I have tested it, but the form only accepts attachments with a size,
less than 2 MB.
The save behavior occurs after a reboot of my Test System.
In the next step I set the Value for Max Size to “0”.
Here the Form also accepts only files with a size less than 2 MB.
In my last test i set the value to 99999999 saved the changes and
reboot the server, but the form did not accept files who are greater than 2
MB.
When i try to attach a file greater than 2 MB i revice the
following Error Message :
The size of the attachment is too large. Maximum size of
available slot is {0} bytes. (ARERR 9210)
Is there maybe any workflow which must be edited?
It is a complete clean and fresh installation of ITSM 7.6.04 SP2.
The Mailserver has no limit for outgoing Emails.
I hope anybody can give me some hints to fix this Problem?
Thank you in advance and have a nice day / weekend ;-)
Yours Oliver Normal 0
21 false false false DE
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