Barb,
The company I worked for used ITSM in a Service Provider role so we had
multiple companies set up.
It worked rather well, but we did have to rework many of the reports as they
assumed one company, not multiple. We also had some issues with security. ITSM
assumed that access would be
Organization field instead.
Guillaume
From: Action Request System discussion list(ARSList) [arsl...@arslist.org] on
behalf of Barb Wagner [bar...@us.ibm.com]
Sent: Friday, November 05, 2010 8:39 AM
To: arslist@ARSLIST.ORG
Subject: ITSM - Many operating Companies vs one
Hi All
Just checking to see if anyone has some been there and wish they would have
done it differently thoughts on Company Setup
Current ITSM environment has a single company setup and everything runs
under one Operating Company
I am in the process of setting up a fresh 7.6.03 environment and
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