Re: ITSM 7 Work Info

2009-01-23 Thread Matthew Perrault
ation on the table field. EXTERNAL($TmpQual$) HTH Matt P. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ron Legters Sent: Friday, January 23, 2009 12:27 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 Work Info ** Shawn - The Work Info is searchable,

Re: ITSM 7 Work Info

2009-01-23 Thread Ron Legters
ator Production and Quality Control Univar USA Inc. www.univarusa.com From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Friday, January 23, 2009 9:34 AM To: arslist@ARSLIST.ORG Subject: ITSM 7 Work Info ** Good morning, I'm cur

ITSM 7 Work Info

2009-01-23 Thread Pierson, Shawn
Good morning, I'm curious if anyone else out there has a good explanation for why BMC went from using a Diary field to a separate table for the work log on the ITSM applications. Management here has told the users to fill it out more, and now that they've been doing it, they are upset that the