Hello Listers, After some testing, I see that all survey related work-flow objects are attached to Request form not helpdesk form. From my customers request, they need to send out survey both requests from request management and incidents in helpdesk created by helpdesk staffs. Since requests would be forwarded to HPD:Help Desk form.
Does anyone have any ideas how it can be built? Thanks. djhuang _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"