I am still updating customized workflow with the changes made to OOTB workflow in Patch 006, and have come across at least one active link changed in 006 that is in error. It may not affect anything, but in HPD:INC:VISAction_141_ModifyGoToClosureDlg in the On Open field mapping for If Action 2 (Open Window), two fields were mapped to the same value:
Product Model/Version mapped to $Product Model/Version$ Product Name was ALSO mapped to $Product Model/Version$ - should have been to $Product Name$ It is correct on the Close Window mapping, so there may not be a real problem with it, but anyone who uses this workflow OOTB might want to correct that. I disable all of these and have custom versions that also pass values for Login_Id and Corporate ID. Patch 006 added mappings for Categorization Tiers 1-3 and Product Categorization Tiers 1-3 plus model and name, and Manufacturer, to all On Open and On Close actions. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"