I just installed ITSM 7.5 suite and all seems to be work except when
creating an Incident there are no items in the Service field menu
which is a required field. What did I forget to configure? or what
configuration is required to populate that menu?
Thanks,
Mike
You can stop this from being required in the Incident Rules form. It is
populated from the Business Service form.
-Original Message-
From: Mike Pingree
To: arslist@ARSLIST.ORG
Sent: Wed, May 12, 2010 1:58 pm
Subject: ITSM 7.5 install Incident no item in Service field menu
I just
g] On Behalf Of Roger Justice
Sent: Wednesday, May 12, 2010 11:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 7.5 install Incident no item in Service field menu
** You can stop this from being required in the Incident Rules form. It
is populated from the Business Service form.
-Original Me
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