ITSM 7.6 email notification default?

2010-09-16 Thread Charlie Wilson
ARS 7.5, ITSM 7.6. When we create a new ITSM user their notification settings are always set to alert by default. Short of making changes to ITSM objects, there appears to be no way to change the system default notification profiles from alert to email. Each new user account we create we must

Re: ITSM 7.6 email notification default?

2010-09-16 Thread Roger Justice
You need to open the form that the defaults are held on and you do a modify all to update the notification to email. -Original Message- From: Charlie Wilson wilsonc...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Thu, Sep 16, 2010 7:39 pm Subject: ITSM 7.6 email notification

Re: ITSM 7.6 email notification default?

2010-09-16 Thread Charlie Wilson
That does help. Thanks Carin and Roger. On Thu, Sep 16, 2010 at 9:12 PM, Carin Grobler remedy...@gmail.com wrote: Charlie, There is a form called :NTE:CFG-Notification Events - this form will allow you to set all notifications to email hope this helps C On Thu, Sep 16, 2010 at 6:38

Re: ITSM 7.6 email notification default?

2010-09-16 Thread strauss
Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Charlie Wilson Sent: Thursday, September 16, 2010 6:39 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.6 email