ITSM 7.6.04 sp2 to sp4

2013-04-30 Thread Sanford, Claire
I am having issues with my SP2 to SP4 upgrade. BMC Support said it is because my SHR:Landing Console has a new view that I called Default Administrator View. I copied the original, renamed it and then named my new view Default Administrator View. I renamed the original to Default

Re: ITSM 7.6.04 sp2 to sp4

2013-04-30 Thread Pierson, Shawn
Of Sanford, Claire Sent: Tuesday, April 30, 2013 3:44 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.6.04 sp2 to sp4 ** I am having issues with my SP2 to SP4 upgrade. BMC Support said it is because my SHR:Landing Console has a new view that I called Default Administrator View. I copied the original

Re: ITSM 7.6.04 sp2 to sp4

2013-04-30 Thread Sanford, Claire
Shawn, That was it exactly. It. I had to go to Base mode to fix it. Thank you! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Tuesday, April 30, 2013 3:47 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.04 sp2 to sp4

Re: ITSM 7.6.04 sp2 to sp4

2013-04-30 Thread Joe Newmark
Did you creat the form as an overlay or as a base customization? Change the mode of Dev Studio to base developer and try renaming the view then Good luck Sent from my iPad On Apr 30, 2013, at 4:44 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** I am having issues with my

Re: ITSM 7.6.04 SP2 and SP4 installation

2012-11-05 Thread jayesh panchal
Hi Ziyan, You can install ITSM 7.6.04 SP2. we also did same and its working fine. Regards, Jayesh On Mon, Nov 5, 2012 at 12:08 PM, syed Ziyan syedziya...@gmail.com wrote: ** Hi Members, We have ARS 7.6.04 sp3 with CMDB 7.6.04 SP3. Can we install ITSM 7.6.04 SP2 or we need to Install

Re: ITSM 7.6.04 SP2 and SP4 installation

2012-11-05 Thread Bhadoria, Ripu
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of jayesh panchal Sent: Monday, November 05, 2012 1:57 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.04 SP2 and SP4 installation ** Hi Ziyan, You can install ITSM 7.6.04 SP2. we also did same and its working fine. Regards, Jayesh

ITSM 7.6.04 SP2 and SP4 installation

2012-11-04 Thread syed Ziyan
Hi Members, We have ARS 7.6.04 sp3 with CMDB 7.6.04 SP3. Can we install ITSM 7.6.04 SP2 or we need to Install 7.6.04 SP4 ? Waiting for help.. Thanks Ziyan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org