Hello Listers, Trying to setup some group notifications in ITSM 7.0.03. Did some searches and found out that I could use CTM:SYS-Access Permission Grps to map to the 'Group' form Group ID, using the Assigned Group ID as the key. However, I just looking in CTM:SYS-Access Permission Grps and I am missing records/mappings for some of my support groups. Does anyone know why these mappings are missing? I can manually create these records, but would like to know why some are missing. Also is there some existing workflow that I can trigger to create these records?
Thank you in advance for any insight. Regards, YHK _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"