Hello Listers,

Trying to setup some group notifications in ITSM 7.0.03. Did some searches
and found out that I could use CTM:SYS-Access Permission Grps to map to the
'Group' form Group ID, using the Assigned Group ID as the key. However, I
just looking in CTM:SYS-Access Permission Grps and I am missing
records/mappings for some of my support groups. Does anyone know why these
mappings are missing? I can manually create these records, but would like to
know why some are missing. Also is there some existing workflow that I can
trigger to create these records?

Thank you in advance for any insight.

Regards,
YHK

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