I did register for this course, but it was canceled by Remedy because
I does not have 7.x admin course 1 and 2!
It quite fun if you read the Course Objectives:
Manage access control and AR System licenses.
Perform common administrative tasks using the BMC Remedy AR System
Administration Console
ITSM Implementation Workshop
I did register for this course, but it was canceled by Remedy because
I does not have 7.x admin course 1 and 2!
It quite fun if you read the Course Objectives:
Manage access control and AR System licenses.
Perform common administrative tasks using the BMC Remedy AR S
Jarl,
I know of someone who had the same issue, but a call to Remedy fixed it
real quick.
Scott Parrish
IT Prophets
Original Message:
-
From: Jarl Grøneng [EMAIL PROTECTED]
Date: Fri, 18 Aug 2006 17:19:42 +0200
To: arslist@ARSLIST.ORG
Subject: ITSM Implementation Workshop
I did
[EMAIL PROTECTED]
Date: Fri, 18 Aug 2006 17:19:42 +0200
To: arslist@ARSLIST.ORG
Subject: ITSM Implementation Workshop
I did register for this course, but it was canceled by Remedy because
I does not have 7.x admin course 1 and 2!
It quite fun if you read the Course Objectives:
Manage access control
Are you talking about 'BMC Remedy ITSM 7.x: Implementation Workshop'
http://www.bmc.com/education/servicemgmt/courses/rsmg-itiw-0700.htm
I don't see the objectives you listed. (see below)
I had the same problem since the EMEA group won't let me take this course
without the 'CMDB 2.0 Best Practic
The objects i listed was related to admin class 2, prerequisites to
attend the ITSM class.
But an email to the education coordinator fixed the problem.
--
Jarl
On 8/21/06, Chris Rom <[EMAIL PROTECTED]> wrote:
Are you talking about 'BMC Remedy ITSM 7.x: Implementation Workshop'
http://www.bmc.c
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