Question: Impact Model Designer

Hi, Update - I am hearing that 90% of our assets cannot be loaded into the CMDB because it could potentially break the service model??? There is a button called PublishSIM (no / yes - including my providers / implicit / yes - including myself). Does this configuration control/prevent specifi

Impact Model Designer on AR System 7.6.4

Hi, We are using Impact Model Designer to create a service model. Does anyone know how the product catalog classifications can affect the service model? We would not be changing the CI name. Does modifying the product catalog classifications (Hardware / Processing Unit / Server

Impact Model Designer

Has anyone had an issue reconciling the component alias attribute for BMC_PRODUCT after promoting in Impact Model Designer? I am currently working with support but after 2 weeks they still don't have a solution. Thanks,