Re: Importing an incident record with attachment in Remedy 6.3

: Importing an incident record with attachment in Remedy 6.3 Did you try the import of .arx or any other format. When you take an export of data, all the attachments are stored in a separate folder. make sure your .arx file and the folder is in the same path. Now the import tool automatically maps the

Re: Importing an incident record with attachment in Remedy 6.3

Did you try the import of .arx or any other format. When you take an export of data, all the attachments are stored in a separate folder. make sure your .arx file and the folder is in the same path. Now the import tool automatically maps the attachement field. We usually import like this.. Hope

Importing an incident record with attachment in Remedy 6.3

Hello All, I want to import an incident and Change Requests records having attachments using the import tool provided by Remedy. However I don't know the path where I have to store the attachment fields and to which I have to set the "Attachment 1" field. It's giving me error: Incorrect field