Re: Incident Management and Tasks

2010-12-08 Thread Boyd, Rebecca
ailto: > arsl...@arslist.org] *On Behalf Of *Kevin Thornley > *Sent:* Monday, December 06, 2010 10:17 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Incident Management and Tasks > > > > ** > > > All > > I have a need to implement creating multiple tasks to an Incident f

Re: Incident Management and Tasks

2010-12-07 Thread Ramey, Anne
authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kevin Thornley Sent: Monday, December 06, 2010 10:17 AM To: arslist@ARSLIST.ORG Subject: Incident Management and Tasks ** All I have a need to implement creating multiple tasks to

Incident Management and Tasks

2010-12-06 Thread Kevin Thornley
All I have a need to implement creating multiple tasks to an Incident for assignment to various groups. I see that there is a solution for this (Task Groups)with the Change Management, but ony ad hoc tasks are available for Incident Managment by befault. It looks like the framework is the