Re: Incident Managment Issue 7.6 SP4 - Urgent

2013-03-13 Thread Greg Donalson
Hi Ramy, Make sure the user has a Default Support Group. Greg From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ramy S. Ayoub Sent: Wednesday, March 13, 2013 9:15 AM To: arslist@ARSLIST.ORG Subject: Incident Managment Issue 7.6 SP4 - Urgent

Incident Managment Issue 7.6 SP4 - Urgent

2013-03-13 Thread Ramy S. Ayoub
Dears , when selecting template and try to submit ticket below error appear Required field cannot be blank. : HPD:Help Desk Assignment Log : Assigned Support Organization (ARERR 326) Required field cannot be blank. : HPD:Help Desk Assignment Log : Assigned Group ID (ARERR 326) Requi