Hi Folks,
Just an update. I never got the Windows Server 2008 R2 Enterprise to work (so far). An issue with MS Patch KB2509553 was mentioned as a result of this arslist post but this patch was not applied to my servers. I finally do have a 7.6.04 though, running on a Windows Server 2003 Standard x64 with SQL 2008 R2. I had heard some people with problems with the R2 version but I also see many examples on the list that R2 was installed successfully. I have not raised a BMC ticket yet and I may consider this if I can't resolve this in any other way. I thank Fred and all who responded for your time. Cheers Ben Chernys Senior Software Architect Description: logoSthInc-sm Canada / Deutschland / Germany Email: <mailto:Ben.Chernys%20_AT_%20softwaretoolhouse.com> Ben.Chernys _AT_ softwaretoolhouse.com Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com Check out Software Tool House's free Diary Editor. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ -----Original Message----- From: Ben Chernys [mailto:ben.cher...@softwaretoolhouse.com] Sent: December-22-11 19:38 To: 'arslist@ARSLIST.ORG' Subject: RE: Issues with 7.6.03 & 7.6.04 install Thanks Fred, Haven't tried that though don't really see what it can do as all names are ping'able. I'll give it a shot though. Ben -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: December-22-11 19:12 To: arslist@ARSLIST.ORG Subject: Re: Issues with 7.6.03 & 7.6.04 install Have you also tried putting the server in the Hosts file at %SystemRoot%\System32\Drivers\etc\hosts i.e. 127.0.0.1 localhost 192.168.1.1 aralias aralias.domain.com servername servername.domain.com Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chernys Sent: Thursday, December 22, 2011 11:43 AM To: arslist@ARSLIST.ORG Subject: Issues with 7.6.03 & 7.6.04 install ** Hi Folks, Season's greetings to all. I'm at a bit of a loss here. Environment: Win R2 2008 x64 Server Enterprise on VM Workstation with 8Gb; MS SQL 2008 Server ITSM pre-configurered stack installer. I noticed that there is a new requirement that the "AR Alias Name be in a DNS server" (and after troubleshooting this many many times), so I added to the Win Server the DSN server, as well as a Domain server, fixed the SQL server authentication etc. I have a static IP on a VMWare bridged interface for IPV4, still DHCP on IPV6. I still the same problem I always had since 7.6.03 (on a simpler machine) which is this: ARS starts up, loads all workflow, forms etc but never opens the listen port and hangs in the starting state. It looks like AR Escalator is working as are all other internal threads. No activity in the process. The service then hangs in the Starting state and AR monitor (of-course) complains. I have tried this on Oracle with 7.6.03 and the same problem (just ARS no ITSM). Anyone have any clue as to what I can do? Cheers Ben Chernys Senior Software Architect Software Tool House Inc. Canada / Deutschland / Germany Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: Ben.Chernys _AT_ softwaretoolhouse.com Web: <http://www.softwaretoolhouse.com> www.softwaretoolhouse.com ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at <http://www.arslist.org> www.arslist.org attend wwrug12 <http://www.wwrug12.com> www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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