Re: Javascript err while searching a form : Mid-tier 7.1

2014-09-19 Thread MalviyaSaurabh
Hi All, As mentioned by Jabbie, the temporary fix worked for me. Unfortunately the fix is valid til Apr2015. If Chrome version is 37, then 'showModalDialog' feature is deprecated. To re-enable this method, you need to create new registry key : 1. Open Registry editor (regedit) , go to :

Re: Javascript err while searching a form : Mid-tier 7.1

2014-09-15 Thread jabbie
Hi Saurabh, Some of our users were also experiencing exactly the same issue - activity in remedy that triggered popups, dialogs boxes and messages etc (window.weOpenModalPopup) resulted in this problem. Environment is also Remedy 7.1 and Chrome ver 37 (tests using IE and Firefox were fine and

Re: Javascript err while searching a form : Mid-tier 7.1

2014-09-11 Thread Jason Miller
Chrome is not supported with v 7.1 or any current version for that matter. While many thing will work you probably will not get very far in troubleshooting this or getting a (supported) fix. Jason On Wed, Sep 10, 2014 at 10:01 PM, MalviyaSaurabh malviya.saurab...@gmail.com wrote: Hi All,

Re: Javascript err while searching a form : Mid-tier 7.1

2014-09-11 Thread LJ LongWing
Especially with an unsupported version of Remedy On Sep 11, 2014 12:12 AM, Jason Miller jason.mil...@gmail.com wrote: ** Chrome is not supported with v 7.1 or any current version for that matter. While many thing will work you probably will not get very far in troubleshooting this or getting

Javascript err while searching a form : Mid-tier 7.1

2014-09-10 Thread MalviyaSaurabh
Hi All, I am facing issue while issuing a search on one of the remedy form im mid-tier. A sucessful search opens a pop-up form with result to select one of the many records. Server version is 7.1. This issue is only happning in Chrome browser, IE and Mozilla is just working fine. Since lot of our