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Need a local resource for WPAFB in Dayton, OH for a long term contract. This is a backfill for someone who left. Start date is ASAP. DESCRIPTION: Remedy IT Service Management (ITSM) Suite 7.x, specifically the Service Desk solution, including Incident & Problem Management, Configuration Management Data Base (CMDB), Change Management and Service Level Management within a large enterprise. Preferred candidate would have an AF or DoD background, and fully understand service and problem management within the IT environment and have experience designing/translating requirements into ITSM business processes in conjunction with the BMC tool. Should have working knowledge of ITIL and Service Support/Delivery philosophy. REQUIRED SKILLS: ITIL Foundational (V2 or V3) and/or BMC Remedy Certifications desired Strong interpersonal/communication/writing skills and ability to effectively liaison with remote teams US Citizen Ability to acquire NAC REQUIRED EXPERIENCE: BS Degree or equivalent experience IT Operations background BMC ITSM implementation experience Work flow/process design experience Respectfully, Joshua Kitchen Recruiter Kforce Professional Staffing Two Prestige Place Suite 350 Miamisburg, Ohio 45342 937.449.1749 Office 937.461.6888 Fax 937.416.3456 Cell <http://www.linkedin.com/in/joshkitchen> Search Dayton, Ohio Jobs today! http://www.kforce.com/tech-jobs-Ohio <http://www.kforce.com/Jobs/Search.aspx?Location=1039&Specialty=Technolo gy-Jobs&id=2189> Great People = Great Results(r) Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
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