Greetings:

 

Please contact me ASAP if you are qualified, interested, and available for
the following opportunity:

 

Job title:  Remedy Administrator

Term:  5 month 

Location:  McLean, VA 

Level: 3+years experience 

 

Primary skills:  

o        1+ year experience in BMC Remedy ARS server administration 

o        3+ years of general IT experience. 

o        Strong system administration skills (UNIX / Windows).

 

 Experience Required:

o        3+ years experience 

 

Description: 

o        Work as a Remedy tool administrator and security specialist for
Incident Management, Change Management, Asset management module and ITSM
CMDB in Remedy A R System 7.

Specific job duties include:

1. Provisioning of users and groups in various Remedy modules such as
Incident Management, Problem Management, Change Management, Asset Management
and custom home grown applications within Remedy AR System.
2. Working closely with users to identify their provisioning needs and
direct them on how to submit correct tickets.
3. Working with the automation team to provide requirements for the
automation solution for user provisioning.
4. Producing reports using SQL/Shell Scripting and validating that no
provisioning errors have been made on a monthly basis.
5. Provide support for managing CMDB

 

 

Linda M. Brown

Technical Recruiter

 

Cyquent, Inc.

5410 Edson Lane, Suite 320B, Rockville, MD 20852

Office:  240-292-0230, Ext. 304 - Direct:  240-292-0234

Cell:  301-538-6939 - Fax:  410-510-1304

E-mail:   <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]

 


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