Hello Everyone:

 

Our client has 3 Remedy openings.  If one, two, or all or these match your
interests and qualifications, please respond ASAP with a copy of your Word
resume, rate/salary requirements, and a phone number and time to contact
you.  All interested should contact me by this afternoon (2/20/08), 3 PM,
EST.  Thanks!  See the descriptions below.

 

 

Job title:  Remedy Administrator

Term:  5 month 

Location:  McLean, VA 

Level: 3+years experience 

 

Primary skills:  

 

1+ year experience in BMC Remedy ARS server administration 

Must be able to display knowledge on the server admin level

3+ years of general IT experience

Strong system administration skills (UNIX / Windows).

 

Experience Required:

3+ years experience 

 

Description: 

Work as a Remedy tool administrator and security specialist for Incident
Management, Change Management, Asset management module and ITSM CMDB in
Remedy A R System 7.

Specific job duties include:

1. Provisioning of users and groups in various Remedy modules such as
Incident Management, Problem Management, Change Management, Asset Management
and custom home grown applications within Remedy AR System.



2. Working closely with users to identify their provisioning needs and
direct them on how to submit correct tickets.



3. Working with the automation team to provide requirements for the
automation solution for user provisioning.



4. Producing reports using SQL/Shell Scripting and validating that no
provisioning errors have been made on a monthly basis.



5. Provide support for managing CMDB

 

Job title:  Remedy Developer (Mid Level)

Term:  5 month 

Location:  McLean, VA 

Level: 3-7 years experience 

 

Primary skills:  

 

In depth knowledge of the Remedy tool particularly asset management.  

Working knowledge in the Remedy reconciliation engine.

Experience in developing rules for the reconciliation engine

Experience in developing load scripts and developing load scripts utilizing
the various mechanisms utilized to load data into Remedy

 

Experience Required:

3 - 7 yrs experience 

 

Description: 

This individual will participate in the completion of the set up and
standardization of the asset management load into the Remedy tool.  

Specific job duties include:

Individual will build asset data load mechanisms and reconciliation rules
for the Remedy Reconciliation engine

Deliverables will be the fixes of current data loads into Remedy, new
interim loads of data into remedy, reconciliation rules, and documentation
of the products

 

Job title:  Remedy Architect (Sr. Level)

Term:  4 month 

Location:  McLean, VA 

Level:  7 years experience 

 

Primary skills:  

In depth knowledge of the Remedy tool and it's various engines, workflow
capabilities and deep knowledge of its data model.

Working knowledge in the Remedy reconciliation engine.  

Experience in creating rules and optimizing the reconciliation engine.  

Experience building the capability to capture asset information in Remedy
and the standard reports related to Asset and Configuration management.  

Experience in leading the implementation of Asset and Configuration
management. 

 

Experience Required:

7 years experience 

ITIL Certification preferred 

 

Description: 

Project:  Service Asset and Configuration management 

Specific job duties include:

This individual will provide in depth knowledge and guidance to the
completion of the set up and standardization of the asset management load
into the Remedy tool. 

 

Guidance will be in the optimal data model, optimal load mechanism and
utilization of the Remedy Reconciliation engine.  

 

Deliverables will be a logical and physical data model, load mechanisms and
rules in the reconciliation engine.

 

This individual will approve all designs and the overall data model for the
load to the tool as it relates in adherence to the ITIL.

 

 

Have a great day,

Linda

 

Linda M. Brown

Technical Recruiter

 

Cyquent, Inc.

5410 Edson Lane, Suite 320B

Rockville, MD 20852

Office:  240-292-0230, Ext. 304

Direct:  240-292-0234

Fax:  866-509-0331

E-mail:   <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]

 


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