Good afternoon,
I trust that everyone had a nice Thanksgiving holiday. If you are
interested in the following job opportunity below, please contact me.
Please review all qualifications and requirements carefully. All of my
contact details are at the bottom.
NOTE: U.S. Citizens and Green Card Holders ONLY.
Our client in McLean, VA needs a Sr. Remedy Subject Matter Expert
(Architect-level) to provide expertise on Remedy and the CMDB. Candidate
should have a full understanding of Remedy AR Server, ITSM applications and
the CMDB. Will be responsible for assisting with putting together a strategy
for the use of Remedy, providing guidance around the product categorizations
and use of the CMDB. Will need to have several years experience in ITIL and
experience with Remedy implementations. May also be required to assist with
providing guidance on the setup of access, managing licensing, reporting
solutions, configuring Remedy, etc.
This is a possible temp-to-perm position with an initial contract period of
3 months.
The following are various tasks that the SME will be expected to assist
with:
-Understand the client's current implementation of Remedy
-Provide guidance for an out-of-box implementation of Remedy and the ITSM
suite
-Provide guidance on out-of-box implementation of the CMDB
-Provide guidance on an out-of-box implementation of the ITSM suite
including the following modules: Incident, Problem, Change, Asset, and SLM
applications
-Provide guidance on reporting solutions, data federation, and
reconciliation
REQUIREMENTS:
-7+ years experience
-Knowledge of Remedy AR Server - versions 6.3 and higher, CMDB 1.0 and
higher, ITSM 6.x and higher
-Detailed understanding of the functionality of Remedy and the ITSM suite at
an architectural level and the ability to articulate a strategy for the
out-of-box use of the tool suite
-Knowledgeable about best practice usage of the tool, and have implemented
Remedy in several large organizations.
-Experience in all aspects of Remedy - including development, administration
and configuration.
-Excellent communication skills (to assist with strategy presentations).
I look forward to hearing from you.
Enjoy your evening,
Linda
Linda M. Brown
Technical Recruiter
Cyquent, Inc.
5410 Edson Lane, Suite 210C
Rockville, MD 20852
Office: 240-292-0230, Ext. 304
Direct: 240-292-0234
Fax: 866-509-0331
E-mail: <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
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