To: arslist@ARSLIST.ORG
Subject: Re: KB tool
**
I think it depends a bit on what you're environment is and what you're
looking for. RKM is designed around Remedy, so you do get some nice
integration features like being able to specify resolution category
information, etc., for when you use
all our custom knowledge.
Just a thought!
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Boyd, Rebecca E.
Sent: Tuesday, June 15, 2010 9:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: KB tool
**
We are looking
:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: KB tool
**
I think it depends a bit on what you’re environment is and
what you’re looking for. RKM is designed around Remedy, so you do
get some nice integration features like being able to specify resolution category
information, etc., for when
discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of lakhes
Sent: Wednesday, April 14, 2010 7:35 PM
To: arslist@ARSLIST.ORG
Subject: KB tool
**
Hi listners,
Does anyone intergrated any KB tool with remedy ? Any recommendations?
Thanks
_attend WWRUG10 www.wwrug.com ARSlist
...@wipro.com
Subject: Re: KB tool
To: arslist@ARSLIST.ORG
Date: Wednesday, April 14, 2010, 5:44 PM
Remedy's RKM is the best
From: Action Request System discussion list(ARSList) on behalf of lakhes
Sent: Wed 4/14/2010 4:35 PM
To: arslist@ARSLIST.ORG
Subject: KB tool
review if Remedy Knowledge Management could
be itegrated with a customization.
-Original Message-
From: lakhes lak...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Wed, Apr 14, 2010 7:35 pm
Subject: KB tool
**
Hi listners,
Does anyone intergrated any KB tool with remedy ? Any
(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Alan Blake
Sent: Thursday, April 15, 2010 8:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: KB tool
**
RKM is a good tool and integrates nicely.
I recommend you look to Knowledge Centered Support (KCS) in creating a solid KM
process and then select
Subject: Re: KB tool
**
What are choices for integrating with 6.3?
On Wed, Apr 14, 2010 at 7:44 PM, Roger Justice rjust2...@aol.com
wrote:
** There were a couple that could be integrated with 6.3. Since
you already asked about Assets being viewed with dependencies if you go
to a later
Hi listners,
Does anyone intergrated any KB tool with remedy ? Any recommendations?
Thanks
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
lak...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Wed, Apr 14, 2010 7:35 pm
Subject: KB tool
**
Hi listners,
Does anyone intergrated any KB tool with remedy ? Any recommendations?
Thanks
_attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_
Remedy's RKM is the best
From: Action Request System discussion list(ARSList) on behalf of lakhes
Sent: Wed 4/14/2010 4:35 PM
To: arslist@ARSLIST.ORG
Subject: KB tool
**
Hi listners,
Does anyone intergrated any KB tool with remedy ? Any recommendations
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