Kiran, Contact BMC to get a hotfix. We were on SP2 which was basically unusable and they gave us a hotfix. It's still slow, but at least it is reasonably usable.
Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of kiran kodali Sent: Friday, February 03, 2012 12:26 PM To: arslist@ARSLIST.ORG Subject: Mid Tier responding slow ** Hi all, One of our mid tier nodes is responding very slow. Seeing these errors on that node, please advice if these errors are familiar... Mid Tier Version 7.6.04 SP1_MDB_ESC22514_SW00392489_ESC23457_SW00398954_07-05-2011 Installation Directory /app/bmc/services Web Server Information Apache Tomcat/5.5.28 Operating System Name SunOS Java Version 1.6.0_20 ARERR [-1] Message not found at com.remedy.arsys.backchannel.TableEntryListBase.emitToStream(Unknown Source) at com.remedy.arsys.backchannel.TableEntryListBase.access$1200(Unknown Source) at com.remedy.arsys.backchannel.TableEntryListBase$RowEmitter.emitRow(Unknown Source) at com.remedy.arsys.backchannel.TableEntryListBase$RowEmitter.iteratorCallback(Unknown Source) at com.bmc.arsys.api.ARServerUser.getListEntryObjects(Unknown Source) at com.remedy.arsys.backchannel.TableEntryListBase.doQuery(Unknown Source) at com.remedy.arsys.backchannel.TableEntryListBase.getAndEmitTable(Unknown Source) at com.remedy.arsys.backchannel.GetTableEntryListAgent.process(Unknown Source) at com.remedy.arsys.backchannel.NDXRequest.processRequest(Unknown Source) at com.remedy.arsys.backchannel.NDXRequest.<init>(Unknown Source) at com.remedy.arsys.backchannel.EntryListBase.<init>(Unknown Source) at com.remedy.arsys.backchannel.TableEntryListBase.<init>(Unknown Source) at com.remedy.arsys.backchannel.NDXGetTableEntryList.<init>(Unknown Source) at com.remedy.arsys.backchannel.GetTableEntryListAgent.<init>(Unknown Source) at com.remedy.arsys.backchannel.NDXFactory.handleRequest(Unknown Source) at com.remedy.arsys.stubs.BackchannelServlet.doRequest(Unknown Source) at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:627) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at net.sourceforge.spnego.SpnegoHttpFilter.doFilter(SpnegoHttpFilter.java:250) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:873) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:619) -- Regards, Kiran Kodali _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
