Re: Missing Queries

2010-01-28 Thread Wangler, Dan
which is working. Dan Wangler, SAIC; MHS Remedy Support Team From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of James Chafin Sent: Thursday, January 28, 2010 8:18 AM To: arslist@ARSLIST.ORG Subject: Re: Missing Queries

Re: Missing Queries

2010-01-28 Thread James Chafin
Verizon Wireless BlackBerry -Original Message- From: "Wangler, Dan" Date: Thu, 28 Jan 2010 08:03:37 To: Subject: Re: Missing Queries We are running MidTier in a load balanced configuration. The searches preferences form reflects our load balancer name. I personally have lo

Re: Missing Queries

2010-01-28 Thread Wangler, Dan
Chafin Sent: Thursday, January 28, 2010 7:52 AM To: arslist@ARSLIST.ORG Subject: Re: Missing Queries We had the same issue when we change our Mid-Tier registered server name. Since it was a new name we had to update the server name in AR System Search Preferences to equal the first server name in

Re: Missing Queries

2010-01-28 Thread James Chafin
, Dan" Date: Thu, 28 Jan 2010 06:44:24 To: Subject: Missing Queries Dear List I have a couple of customers complaining when they save their queries on MidTier that they can see the queries until they shut down their browsers. They are using MS Internet Explorer Release 6. When they

Re: Missing Queries

2010-01-28 Thread manoj jain
Hi, Did you change the user home folder? Regards, Manoj On Thu, Jan 28, 2010 at 6:14 PM, Wangler, Dan wrote: > ** > > Dear List > > > > I have a couple of customers complaining when they save their queries on > MidTier that they can see the queries until they shut down their browsers. > They a

Missing Queries

2010-01-28 Thread Wangler, Dan
Dear List I have a couple of customers complaining when they save their queries on MidTier that they can see the queries until they shut down their browsers. They are using MS Internet Explorer Release 6. When they reopen the browser, their saved queries are gone. They can see the "Searches"