Hi, It's not clear to me how the Reconciliation engine works to identify and merge relationships. I need to import thousands of relationships (A -> S), (A -> Db), (S -> Db), get them reconciled and promoted to production dataset. I've got CI IDs for everything. I'd need to get the Source/Destination Instance ID and Recon ID based on the CI ID. I only see rules for identifying CI classes, nothing for relationships?
Can someone point me in the right direction? ITSM 7.6 (On Demand environment) Thank You, -- Chris Danaceau Confidentiality Notice: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"