Re: Need help with filter qual

2007-05-09 Thread SUBSCRIBE arslist Neel
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Ponzo Sent: Monday, May 07, 2007 7:46 PM To: arslist@ARSLIST.ORG Subject: Re: Need help with filter qual It sound like you may have some workflow that is doing a Commit Changes even if nothing is changed

Re: Need help with filter qual

2007-05-09 Thread Grooms, Frederick W
the Last_Modified_By and Modified_Date info). Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of SUBSCRIBE arslist Neel Sent: Wednesday, May 09, 2007 1:24 PM To: arslist@ARSLIST.ORG Subject: Re: Need help with filter qual Rick

Need help with filter qual

2007-05-07 Thread SUBSCRIBE arslist Neel
Hello fellow-listers, We have a staging email-form that grabs incoming emails from 'AR System Email Messages' form. When email have Incident number in email subject-line, we parse the incident # and open incident in Modify mode. Now, we have a filter that executes on HPD:Help Desk on Modify and

Re: Need help with filter qual

2007-05-07 Thread Grooms, Frederick W
Sent: Monday, May 07, 2007 4:26 PM To: arslist@ARSLIST.ORG Subject: Need help with filter qual Importance: High Hello fellow-listers, We have a staging email-form that grabs incoming emails from 'AR System Email Messages' form. When email have Incident number in email subject-line, we parse

Re: Need help with filter qual

2007-05-07 Thread SUBSCRIBE arslist Neel
- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Monday, May 07, 2007 4:34 PM To: arslist@ARSLIST.ORG Subject: Re: Need help with filter qual If you don't change status on a form then 'TR.Status' is NULL so it will not match

Re: Need help with filter qual

2007-05-07 Thread Matthew Willis
PROTECTED] On Behalf Of Grooms, Frederick W Sent: Tuesday, 8 May 2007 7:34 AM To: arslist@ARSLIST.ORG Subject: Re: Need help with filter qual If you don't change status on a form then 'TR.Status' is NULL so it will not match the database. Change that part to ( 'Status' != 'DB.Status') Fred

Re: Need help with filter qual

2007-05-07 Thread Matthew Willis
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of SUBSCRIBE arslist Neel Sent: Tuesday, 8 May 2007 7:41 AM To: arslist@ARSLIST.ORG Subject: Re: Need help with filter qual Fred, That's a great point!! But then it'll leave another question. What is user modifies the incident

Re: Need help with filter qual

2007-05-07 Thread Rick Ponzo
: Re: Need help with filter qual If you don't change status on a form then 'TR.Status' is NULL so it will not match the database. Change that part to ( 'Status' != 'DB.Status') Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED