New BMC Knowledge Base

2011-02-03 Thread Axton
Has anyone tried the new BMC knowledge base? What are your first impressions? Thoughts? Axton The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended

Re: New BMC Knowledge Base

2011-02-03 Thread Danny Kellett
Major improvement Axton. I search very specific things such as ARODBCLogging and certain API calls and both have returned information I needed and more importantly, quite quickly. Very impressed. Kind regards Danny Has anyone tried the new BMC knowledge base? What are your first impressions

Re: New BMC Knowledge Base

2011-02-03 Thread Pierson, Shawn
Kellett Sent: Thursday, February 03, 2011 11:15 AM To: arslist@ARSLIST.ORG Subject: Re: New BMC Knowledge Base Major improvement Axton. I search very specific things such as ARODBCLogging and certain API calls and both have returned information I needed and more importantly, quite quickly. Very

Re: New BMC Knowledge Base

2011-02-03 Thread Rick Cook
Every bit as helpful as the old one. The interface is different, the content, while presented differently, doesn't seem to be significantly better, at least so far. Rick On Feb 3, 2011 11:12 AM, Axton axton.gr...@gmail.com wrote: Has anyone tried the new BMC knowledge base? What are your first

Re: New BMC Knowledge Base

2011-02-03 Thread Axton
: New BMC Knowledge Base Major improvement Axton. I search very specific things such as ARODBCLogging and certain API calls and both have returned information I needed and more importantly, quite quickly. Very impressed. Kind regards Danny Has anyone tried the new BMC knowledge base? What

Re: New BMC Knowledge Base

2011-02-03 Thread Tony Worthington
: Axton axton.gr...@gmail.com To: arslist@ARSLIST.ORG Date: 02/03/2011 01:28 PM Subject:Re: New BMC Knowledge Base Sent by:Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** All the knowledge base interfaces require authentication using an account that has

Re: New BMC Knowledge Base

2011-02-03 Thread Axton
: ** Every bit as helpful as the old one. The interface is different, the content, while presented differently, doesn't seem to be significantly better, at least so far. Rick On Feb 3, 2011 11:12 AM, Axton axton.gr...@gmail.com wrote: Has anyone tried the new BMC knowledge base? What

Re: New BMC Knowledge Base

2011-02-03 Thread Danny Kellett
2011 17:21 To: arslist@ARSLIST.ORG Subject: Re: New BMC Knowledge Base Danny, Does it still have a self-service component for end users that doesn't require authentication? Thanks, Shawn Pierson Remedy Developer | Southern Union -Original Message- From: Action Request System

Re: New BMC Knowledge Base

2011-02-03 Thread Axton
- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: 03 February 2011 17:21 To: arslist@ARSLIST.ORG Subject: Re: New BMC Knowledge Base Danny, Does it still have a self-service component for end users that doesn't require